Terms of Service

Effective Date: 03/30/2026

Welcome to Moron Mayhem, the online multiplayer game (the "Game") operated by Serious Mayhem LLC ("we," "our," "us"), a company based in the United States. We take your privacy seriously – just as seriously as we take trash-talking in-game. This Privacy Policy lays out what we collect, how we use it, who we share it with, and what rights you have. No legalese, no BS – just the facts.

This Game is operated from the United States and is primarily intended for users in the United States. By playing the Game or using our services, you acknowledge that your information will be processed in the United States. If you are located outside the United States, you use the Game at your own discretion. Regardless of where you are located, we aim to handle your data responsibly and to honor the privacy rights described in this policy.

By playing the Game or using our services, you agree to the practices outlined below. If any part makes you uncomfortable, we respect that – just maybe don't use the Game.

1. What We Collect (a.k.a. The Data Loot)

We collect different types of info depending on how you interact with the Game:

Personal Info You Provide

When you create an account, make in-game purchases, or interact with certain features of the Game, we may collect:

• Username & email – Needed for account creation and login.
• Payment data – We see transaction history (date, item, quantity, cost, and transaction ID), not your card info. Payments are processed through Stripe, our third-party payment processor. We never access or store your card payment information.
• Messages to us – Support requests, feedback, bug reports, rage quits – we keep them to help improve the experience.

Usage Data

We collect:

• Login times, gameplay progress, session durations, in-game actions and outcomes (such as combat results, inventory changes, and economy activity), and other gameplay statistics needed to operate and balance the Game.
• Device details like IP address, browser, OS, device type, crash logs.

Cookies & Trackers

Yes, we use cookies. They help us understand how you use our Game and website and make it better (and faster). Full cookie details are in the Cookie Policy below.

2. Why We Collect It (Not Just for Fun)

We only collect data for clear, specific reasons. Here's what we use your info for, and why we think it's fair:

• Running the Game: Account creation, login, game operation, and purchases require your data to work. No data, no game.
• Processing payments: We need transaction records to fulfill purchases, issue receipts, and handle support requests.
• Keeping the Game fair: We analyze gameplay data to balance the economy, detect cheating, and prevent fraud. This is in everyone's interest.
• Improving the experience: Analytics help us understand how people play so we can make things better. We only do this where it makes sense and doesn't intrude.
• Marketing (with your permission only): We send updates, promos, or community news only if you've opted in. You can opt out any time.
• Legal compliance: We keep certain records because the law requires it (e.g., tax and accounting obligations).

We don't collect more than we need, and we don't use data for purposes that would surprise you. If we ever want to use your data for something new, we'll ask first.

3. How We Share Your Info (No, We're Not Snitches)

We do not sell your personal information. We do not "share" your personal information for cross-context behavioral advertising as defined under the California Consumer Privacy Act (CCPA). However, we do share data when necessary:

• With service providers (e.g., payment processors, cloud hosts, analytics platforms) who process data on our behalf under contractual obligations.
• Legal stuff – If the law says jump, we ask how high. We'll disclose info if required by subpoenas, court orders, etc.
• Business changes – If we merge, get bought, or sell assets (happens to the best of us), your info might transfer with us. We will notify you before your data is transferred and becomes subject to a different privacy policy.

4. Your Rights (AKA Player Controls IRL)

We believe everyone deserves meaningful control over their personal data. Regardless of where you live, we commit to the following rights for all users:

• Access: You can ask us what personal data we hold about you and receive a copy of it.
• Correction: If your data is inaccurate or incomplete, you can ask us to fix it.
• Deletion: You can ask us to delete your personal data, subject to any legal or operational requirements that require us to keep it.
• Withdraw consent: Where we process your data based on your consent (e.g., marketing emails, non-essential cookies), you can withdraw that consent at any time without affecting prior processing.
• Restrict or object: You can ask us to stop or limit processing your data in certain circumstances, such as where you dispute its accuracy or object to our use of it for marketing.
• Data portability: You can request a copy of data you've provided to us in a structured, commonly used format.
• No sale of your data: We do not sell your personal information or share it for targeted advertising purposes. If that ever changes, we'll give you a clear opt-out before it does.
• No discrimination: We will never penalize you for exercising any of these rights.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days. For complex requests, we may need up to 45 additional days and will let you know. We got you.

5. Data Security

We use industry-standard safeguards (encryption, access controls, etc.). But no system is unhackable. You play online – so you get it. Keep your passwords tight, and don't share them.

Improve your security by navigating to your account settings and following the tips to better secure your account.

To report a security issue, email us at [email protected].

Data Breach Notification

If we ever experience a data breach that poses a meaningful risk to you, we commit to notifying affected users without undue delay and reporting to relevant authorities as required by applicable law. We will tell you what happened, what data was involved, and what we're doing about it.

6. Children's Privacy (No Tiny Mayhem Please)

The Game is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to promptly delete that information in compliance with the Children's Online Privacy Protection Act (COPPA).

If you are a parent or guardian and believe your child under 13 has provided personal information to us, please contact us at [email protected] and we will delete the data promptly.

Users under 18 should have parental awareness that they are playing. If a parent or guardian believes their child's data has been collected without appropriate consent, we'll make it right promptly.

7. International Transfers

Our servers and service providers are based in the United States. If you access the Game from outside the US, your data will be transferred to and processed in the US. We take reasonable steps to ensure that any third-party providers we use handle your data responsibly and in accordance with this policy.

8. AI Usage

We do not use player data or player feedback to train artificial intelligence or machine learning models. We may use AI-based analysis of aggregate, anonymized game statistics to help tune game settings and the in-game economy. No personally identifiable information is used in this process.

9. Automated Decision-Making

Our Game may use automated systems for anti-cheat detection, fraud prevention, and game economy balancing. These systems analyze gameplay patterns and do not use personal data to make decisions that produce legal or similarly significant effects on you.

If you believe you have been affected by an automated decision (such as an automated account suspension), you have the right to request human review by contacting us at [email protected].

10. Data Retention

We retain different types of data for different periods:

• Payment Records: We retain payment details (date, item, quantity, cost, method of payment, and transaction ID) necessary for tax and accounting requirements for between 3 and 7 years. We use Stripe as our third-party payment processor and we never access or otherwise store card payment information.
• Game Data: Player data required for continued game operation and continuity for active players is retained for the lifetime of the account. If an account has been inactive for more than 3 years with no login, we may anonymize or delete associated personal data unless retention is required by law.
• Account Deletion: Upon account deletion, personally identifiable data that is not required for game operation or legal compliance will be removed within 30 days. Automated backups may continue to retain user data temporarily. Upon restoration of any backup, deleted user data is immediately scrubbed.
• Support Communications: Records of support requests and correspondence are retained for up to 3 years after the last interaction to assist with follow-up inquiries and dispute resolution.

11. Policy Updates (No Surprise Patches)

We'll post updates here and change the "Effective Date" above. If the changes are big, we'll notify you (probably with a popup or email).

12. Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, you can reach us at:

Effective Date: 03/30/2026

Cookies aren't just delicious – they may also help us run Moron Mayhem smoothly. Here's the breakdown:

1. What the Heck Are Cookies?

Cookies are tiny files stored on your device. They help websites remember stuff like your session, preferences, or that you hate sound effects.

2. Types of Cookies We Use

3. Third-Party Cookies

Our partners (e.g. Google, Meta, analytics tools) may place cookies too. We only work with third-party providers that indicate that they comply with applicable privacy regulations. You can manage these through your preferences.

You can manage cookie preferences in your browser settings. Here's how:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

4. Advertising & Targeting (Without Being Creepy)

Look, we might use some big-brain data wizardry to show ads that actually make sense for you. That means using aggregated, anonymized info – like "Hey, 3,000 mayhem-loving mutants clicked this banner" – so advertisers can aim their chaos cannons in the right direction.

What we won't do:

We do not intentionally share directly identifiable personal information such as your name or email. We never share your actual personal info (like your email, username, or secret love for the sticky sock) with advertisers. No names. No direct profiles. No creepy tracking across 10,000 sites.

What we might do:

We might let advertisers know something like "a bunch of morons aged 18-35 really love this game mode," so they can serve ads that don't make you roll your eyes. Same goes for us – we might run ads about Moron Mayhem to people who we think would love it as much as you do.

So yes: ads may be targeted, but your identity stays locked up tighter than the see-through plastic jeans you're wearing.

5. Your Cookie Choices

You're in control of your cookie settings:

• Customize your preferences at any time.
• Revoke or update consent with a single click.
• See which cookies are active in our Cookie Declaration below

Disabling some cookies may affect gameplay or website features. Your call.

6. Your Consent

We use essential cookies to operate the site. Non-essential cookies (such as performance, functional, and advertising cookies) are only used with your consent.

You may also withdraw consent at any time without affecting your ability to use the essential features of the site.

If you are under the age of digital consent in your country (which varies between 13 and 16 in the EU/EEA), cookie consent must be provided or authorized by your parent or guardian.

Cookie Declaration

We get it – cookies aren't everyone's favorite digital snack. But we use them to keep Moron Mayhem running smoother than your last rizz attempt, but that's never smooth – so easy to do. Below is a feed of every cookie we use. You can change your preferences or withdraw consent anytime. You're in control, commander.

Manage your cookie settings:

Current Cookie Breakdown

We update this list periodically, so it's accurate – even if we add new cookies or partners.

Want More Privacy?

Disable non-essential cookies by adjusting your preferences above. Just keep in mind: if you block certain cookies, some features might not work as expected.

Need Help?

Hit us up anytime at [email protected]. We won't bite (unless you're a cookie).

Last Updated 03/30/2026

Effective Date: 03/30/2026

Hey there, welcome to Moron Mayhem! We're stoked that you're joining us. But before you start having too much fun, there are some official (but still pretty cool) Terms of Service we need to lay down. By playing our Game, using our services, or even just poking around, you're saying "Yep, I'm in." If you don't agree to these terms, that's ok, but no Game for you. Let's get to it!

1. Acceptance of Terms

By creating an account, logging in, or otherwise accessing or using the Game, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Game.

We may update these Terms from time to time. When we do, we will revise the "Effective Date" above. Your continued use of the Game after any changes constitutes acceptance of the updated Terms. If a change materially affects your rights, we will make reasonable efforts to notify you (such as an in-game notice or email).

2. Account Registration & Eligibility

Okay, time to make your account. We know you're excited, but before you sign up, here's what you need to know:

• Be Real: When you sign up, you agree to give us the real deal – accurate, honest, up-to-date info. No fake names, or email addresses (trust us, it never works out).
• Security: You've gotta keep your login info safe, alright? Don't share your password with your dog or anyone else for that matter. If something sketchy happens, let us know.
• Age Requirements: You must be at least 13 years old to create an account or use the Game. If you are between 13 and 17, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. We do not knowingly collect personal information from children under 13. If we discover that a user is under 13, we will promptly delete their account and associated data in compliance with the Children's Online Privacy Protection Act (COPPA).

3. License to Use the Game

Here's the deal – we own the Game, all its cool stuff, and anything that makes it run. We're letting you play it for fun, but don't get any wild ideas about owning it. You get a license to play, but we still control the fun.

• Prohibited Uses: Don't try to hack it, don't use cheats, don't mess with the Game's code.
• Availability: Stuff happens. The game might go down. Could be maintenance, updates, glitches, Mother Nature, or one of our moms accidentally unplugged the server cord in our basement bedroom. Whatever. Bear with us, and don't hold it against us. We are not on the hook for any downtime or disruptions.

4. Intellectual Property

This is where we tell you that everything in the Game belongs to us or our partners – the code, the art, the music, the everything. You can enjoy it, but you can't copy it, steal it, or sell it. Simple, right?

User-Generated Content: If you share stuff in the Game – like chat, forums, or cool pictures – you're giving us permission to use, tweak, and share it with the world.

5. Prohibited Conduct

Don't be a jerk. This is a community of people who just want to have fun, and we'll kick you out if you ruin it for others.

• Be Nice: Harassing, bullying, hate speech? Nope.
• Impersonation is a No-Go: Don't pretend to be our staff or another player. We know the difference.
• Cheating: Using cheats or hacks to get ahead? Absolutely not.
• Scamming: Trying to steal from other players? We're watching you.
• Inappropriate Content: Keep it clean. If it's not, it doesn't belong here.

6. In-Game Purchases and Payments

We all know how tempting it is to spend money on shiny new in-game goodies, and we're here for it. But, just so you know:

• Virtual Goods: You don't actually own the virtual items you buy. You're licensing them from us for use within the Game.
• Payment Methods: All payments are processed through Stripe, our third-party payment processor. We never access or store your card payment information directly. You'll need to follow their terms as well.
• Electrolyte Kits: Electrolyte Kits are transferable in-game items. Electrolyte Kits are eligible for a refund if they have not been applied or transferred to another player, and a refund is requested within 48 hours of purchase, or when required by applicable law. Once an Electrolyte Kit has been applied or transferred, it is non-refundable. Transfer logs are final. To request a refund, contact staff in-game or via email at [email protected]. Please include your player ID and details of your request. We reserve the right to deny refund requests if abuse of the refund system is identified.
• Refunds (General): Refunds for in-game purchases are not provided unless the content was never delivered, something was seriously broken, or the item is eligible under the specific refund terms above. Refunds required by applicable law will always be honored.

7. Refunds, Deliveries, and Cancellation Rights

Refunds: We generally do not offer refunds for digital goods once delivered, but if we seriously mess something up (like failing to deliver your purchase), we'll make it right. Refunds required by applicable law will always be honored. For specific refund eligibility on Electrolyte Kits, see Section 6 above.

Delays: Sometimes life happens. If there's a delay, we'll let you know and get things sorted as quickly as possible.

Subscription Cancellation

You may cancel your subscription at any time through your account settings. Here's how it works:

• Cancelling your subscription will prevent it from automatically renewing on the next renewal date.
• You will retain full access to your subscription benefits until the end of the current billing period.
• At any time before the renewal date, you may retract your cancellation to allow the subscription to resume automatically.
• No partial refunds are issued for the remaining time in a billing period after cancellation.

8. Suspension and Termination of Accounts

We may suspend, restrict, or permanently terminate your account if you violate these Terms or engage in conduct that we reasonably believe is harmful to the Game or its community.

• Reasons for Suspension: Illegal or offensive activity, cheating, abusing others, breaking our Game Rules or Community Guidelines, spamming, selling accounts or in-game items for real-world value, exploiting bugs, or conduct that is generally disruptive to the Game or its players.
• Bugs: If you discover a bug or exploit, you must report it to us promptly and refrain from using it. Exploiting known bugs is grounds for immediate suspension.
• Scripts: Do not use third-party or self-made scripts, bots, or tools to interact with the Game in any automated or unauthorized way.
• Notice: Where reasonably practicable, we will notify you of a suspension or termination and the reason for it. In cases of severe violations (such as fraud, illegal activity, or imminent harm to other players), we may act immediately without prior notice.
• Appeals: If your account is suspended or terminated, you may contact us at [email protected] to request a review. We will make reasonable efforts to respond within 14 days. Our decision on appeal is final.
• Effect on Purchases: If your account is terminated for violating these Terms, you forfeit access to any virtual goods or subscriptions associated with your account. Refunds are not provided for terminations resulting from Terms violations, except where required by applicable law.

9. Disclaimer of Warranties

The Game and all related services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Serious Mayhem LLC disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Game will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Your use of the Game is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• No Indirect Damages: Serious Mayhem LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the Game.
• Liability Cap: Our total aggregate liability to you for any and all claims arising out of or relating to these Terms or the Game shall not exceed the greater of (a) the amounts you have paid to Serious Mayhem LLC in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00 USD).
• Exceptions: Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence.

11. Privacy and Data Collection

Your use of the Game is subject to our Privacy Policy, which is equally important. By playing the Game, you're agreeing to let us handle your data as we describe there. Don't worry, we're not selling your personal info (promise!).

12. Dispute Resolution and Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

If a dispute arises between you and Serious Mayhem LLC, we'd rather sort it out without lawyers – we'd both rather be playing the Game. But if it comes to it:

• Informal Resolution: Before filing any formal proceedings, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.
• Binding Arbitration: If we can't resolve things informally, any dispute will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration will take place in the State of Florida. Each party will bear its own costs, unless the arbitrator determines otherwise.
• Opt-Out Right: You may opt out of this arbitration agreement by sending written notice to [email protected] within thirty (30) days of creating your account. Your notice must include your username and a clear statement that you decline the arbitration agreement. If you opt out, disputes will be resolved in the state or federal courts located in the State of Florida.
• Small Claims Exception: Either party may bring an individual action in small claims court in the State of Florida if the claim qualifies.
• No Class Actions: You agree to resolve disputes with us on an individual basis and not as part of any class, consolidated, or representative action.

13. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Serious Mayhem LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of or access to the Game; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any content you submit or transmit through the Game.

This indemnification obligation does not apply to EU/UK/EEA consumers where prohibited by mandatory local law.

14. Force Majeure

Serious Mayhem LLC shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to: natural disasters, acts of war or terrorism, pandemics, power outages, internet or telecommunications failures, government actions, third-party service provider outages, cyberattacks, or DDoS attacks.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the new version here and update the effective date. If the changes are material, we will make reasonable efforts to notify you via in-game notice or email. Your continued use of the Game after the updated Terms take effect constitutes your acceptance of the changes.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Serious Mayhem LLC regarding the Game and supersede all prior agreements, representations, and understandings, whether written or oral.

18. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Serious Mayhem LLC may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

19. Contact Us

Got questions? Need help? Want to send us fan mail?

General inquiries: [email protected]

Billing & refund support: [email protected]

Legal notices: [email protected]